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  1. Vesper Marine Support Portal
  2. Frequently Asked Questions
  3. Technical Support Questions

Technical Support Questions

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Find answers to common questions posted by others.

  • Cortex Onboard & WatchMate Apps display "Trying To Connect" after update to iOS 14
  • All screens have "No GPS Position!"
  • What does VSWR mean and why do I care?
  • How can I examine the incoming NMEA data stream to check for problems?
  • Why is my WatchMate 850 Transponder reporting Error 04 Antenna Problem and switching itself into silent mode?
  • I always see headings and bearings in true rather than magnetic
  • Running vmAIS on 64bit Ubuntu
  • How to solve iOS Wi-Fi connection issues to smartAIS transponders?
  • My MAC crashes and reboots when I try and connect over USB
  • External Alarm support in XB-8000
  • How to update firmware in XB-8000 or WatchMate Vision
  • WMX850 (WatchMate 850) Firmware Update Instructions
  • Mac: USB driver or vmAIS installation can't be opened
  • Change baudrate
  • Reprogramming the MMSI
  • Using "rubber duck" antennas
  • Not being received by GX2100 (or similar) VHF with AIS
  • Does using the splitter make targets disappear?

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